Payouts

This page summarises when and how sellers receive funds for completed sales on Aftermac. The current confirmation window and disbursement schedule are also reflected in your seller dashboard.

1. Funds hold

When a buyer pays for an order, the funds are captured by our payment provider and held by Aftermac until the order completes. They are not paid out at the moment of capture.

An order is considered complete when:

  • The buyer confirms receipt on the order detail page, or
  • The auto-release window elapses with no dispute raised.

Both routes release the same net payout — confirming receipt simply lets you receive the funds sooner.

2. Auto-release window

After the courier records delivery, the order enters a delivered state and the buyer has a fixed inspection window to confirm receipt or open a dispute. The exact window is shown on every delivered order in your seller dashboard. If the window elapses without action, the order is auto-released and queued for payout.

3. Bank account

To receive payouts you must complete seller verification and provide a bank account in your verified seller profile. We disburse in BHD to bank accounts within Bahrain, KSA, UAE, Kuwait, Qatar, and Oman. Cross-border conversion and currency-correspondent fees, if applicable, are deducted by your receiving bank and are outside Aftermac's control.

4. Disputes and reversals

If a buyer opens a dispute within the inspection window, the funds remain held until the dispute is resolved. See Buyer protection for the resolution path. If a refund is issued, any commission and processing fee that was reserved against the sale is also reversed — your payout statement will show the adjustment.

5. Payout cadence

Released payouts are batched and disbursed on Aftermac's regular cycle. The next scheduled disbursement and the orders included in it are shown on the Payouts panel in your seller dashboard. Bank crediting timing varies by destination bank.

6. Statements and records

Each payout includes a statement listing the underlying orders, gross amounts, deductions, and net total. Statements are downloadable as PDF from your seller dashboard for tax and reconciliation purposes.

For the per-sale breakdown of what Aftermac and our payment provider deduct, see Seller fees.