Seller fees

This page summarises what Aftermac deducts from a sale before paying out to the seller. The live commission rate that applies to your listings is also shown in your seller dashboard at the moment you publish.

1. Commission

Aftermac retains a percentage commission on every completed sale. The rate is configured per category and shown in your seller dashboard at the time of listing. The rate that applies to a sale is the rate that was active when the listing was published — subsequent changes to the commission table do not affect already-published listings.

If a buyer cancels before confirming receipt and the order is refunded, no commission is charged.

2. Payment processing

Card, wallet, and 3-D Secure handling are billed by our payment service provider. Aftermac passes these costs through transparently on the sale breakdown shown to the seller. The fee depends on the buyer's payment method and is typically a small percentage of the order total plus a fixed per-transaction amount.

3. Buyer-side fees

Some optional buyer-facing fees (for example, expedited handling or buyer-financed instalment plans, when offered) are surfaced to the buyer at checkout and shown separately on the seller's order breakdown. These do not reduce the seller's payout.

4. When fees are deducted

Fees are calculated at the moment a buyer's payment is captured. Your gross order total, the commission, processing fees, and the net payout amount are all shown on the order detail page in your seller dashboard.

5. Refunds and reversals

If a sale is refunded — whether through buyer-protection, an unfulfilled order, or a dispute resolution — any commission and processing fee that was deducted is also reversed and excluded from your next payout cycle.

6. Changes

We may adjust commission and processing fee rates for future listings at any time. Changes apply only to listings published after the change takes effect. Sellers are notified by email when commission rates change for a category they have listed in over the previous 90 days.

For the buyer-side guarantees that determine when a sale becomes eligible for payout, see Buyer protection. For the cadence and bank details of disbursements, see Payouts.